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How Parent Carer Feedback is Shaping Change in Leeds

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Did you know that the voices of Leeds parent carers are helping shape the future of SEND services across the city?

Behind the scenes, a dedicated group of professionals and parent carers are working together to make sure your experiences, concerns, and ideas are heard – and acted on.

Who's involved?

The Voice and Influence Transparency Working Group is part of the Leeds Area SEND and AP Partnership Board. It brings together:

  • Leeds Parent Carer Forum (LPCF)
  • Voice and Influence team
  • Health professionals
  • SENDIASS
  • Customer Relations
  • Learning and Inclusion
  • Health and Social Care

Together, we oversee the Self Evaluation Framework (SEF) – a tool used to assess how well SEND services are working and where improvements are needed.

How Does Your Feedback Get Used?

Your feedback is collected through:

  • Leeds Parent Carer Forum
  • The wider Parent Carer Support Group Network
  • Bi-monthly check-ins and events

This feedback is added to an Issues Tracker, which helps the working group:

  • Explore feedback raised by families
  • Agree actions with services
  • Monitor progress
  • Influence service planning
Why It Matters

This process ensures that real experiences – like delays in EHCPs or challenges with school transport – are not just heard, but used to help shape change.

What's next?

We’ll be sharing a series of case studies that show how this process works in action –  highlighting the real impact of parent carer voices in Leeds.

Stay tuned!

Leeds Parent Carer Forum
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