Understanding SEND Mediation: Online Information Session

Are you a parent carer in Leeds who wants a clearer understanding of SEND mediation and Disagreement Resolution Services (DRS) – without jargon or pressure?

Join us for a free, informal online session delivered by Collis Mediation Limited, the commissioned SEND Mediation and Disagreement Resolution Provider.

This session is designed for parent carers and will be conversational, supportive and interactive. There will be clear explanations and time for questions.

What the session will cover

• What SEND mediation and DRS are (and what they are not)
• How commissioned SEND mediation works in practice
• Mediation as a process, not just a single meeting
• The importance of pre‑mediation preparation and evidence gathering
• How families are supported with a dedicated case manager
• What to expect from a well‑structured, psychologically safe mediation session
• How mediation can help address power imbalances and support solution‑focused discussions

This session is suitable whether you are:

-New to SEND mediation
-Currently in disagreement with your local authority
-Considering an appeal
-Simply want to better understand your options.

About the session host

The session will be led by Nicola Cleaver, Strategic Lead and Head of Mediator Training & Development at Collis Mediation Limited, who brings extensive experience in SEND mediation alongside lived experience as a parent carer.

Practical information

📍 Online session
👨‍👩‍👧‍👦 For parent carers in Leeds
💬 Informal and supportive

More information about commissioned SEND mediation, including access to the Appeal Referral Form, is available here:
👉 https://www.collismediationltd.com/mediation/send-mediation

Click here to book. Ticket holders will be sent a Zoom link shortly before the session.